Privacy | Private Moments

Who we are

Private Moments is a trading name of Push Bold Ltd, registered in England and Wales, company number 17186755.

Our store is preparing to launch. You can browse and save a bag on this device. Customer registration and purchases are not open yet.

Browsing and your bag

Your bag stores product codes and quantities in your browser’s local storage. It stays on this device until you remove the items or clear site data. Our motion and introductory-screen preferences also use browser storage. During checkout, a temporary session-storage reference helps prevent duplicate orders when you retry; it contains no readable contact or address details. We do not use advertising trackers or analytics cookies.

Cloudflare and our hosting server process connection information, including IP addresses and technical request logs, to deliver and protect the website. We use limited, hashed identifiers to prevent excessive requests. This processing supports our legitimate interest in operating a secure website.

Accounts and orders

When these services open, we use your name, email, delivery address and order details to provide your account, process purchases, arrange delivery and resolve enquiries. Guest checkout is available without an account. Account passwords are stored as salted hashes. Payment card details are handled by the payment provider; we store payment references and status.

Essential, secure cookies keep you signed in for up to seven days and allow private access to a guest order for up to 30 days. Verification and password-reset links are single use. We process account and order information to perform our agreement with you, prevent fraud and meet accounting obligations. We do not add you to a marketing list when you shop or register.

Who receives your information

Our hosting, transactional email and payment providers process information needed for their services. Our fulfilment partner and delivery carriers receive the details needed to deliver your order. We do not sell customer information.

Keeping and protecting information

We restrict access to customer records and maintain private backups. Expired access links and sessions are removed. Sent email bodies are cleared after delivery. Account information is kept while your account is in use; order and financial records are retained where required for accounting, disputes and legal obligations.

Your choices and rights

You can edit your saved name and delivery address in your account. You can also contact us to request access, correction or deletion of personal information, restrict or object to processing, or request a portable copy where these rights apply. Some records may need to be retained to meet legal obligations.